AI’s biggest potential comes from Natural Language Processing (NLP). NLP gives computers the ability to “understand” the meaning and intent behind a human user’s input.
Helps customers find the information they need more easily, so that they can resolve issues on their own.
Designed to break down large data sets and draw insights and relationships. ML helps brands provide personalized and consistent experiences to all your customers.
Cut through the noise on social media and start working on relevant tweets, messages, and comments right away.
Stay on top of metrics that matter to your team using intuitive reports. AI breaks down your question, understands it and subsequently runs reports.
AI holds a lot of potential for customer service teams and gives them the ability to work more efficiently than ever before.